Operations Manager
Driven and strategic Social Care leader with 25 years’ experience across Homecare, Extra Care, Supported Living and Residential services. Proven record in turning around failing services, achieving CQC compliance, driving business growth and managing large teams of 300+ staff with budgets up to £6m. Skilled in project management, TUPE, change implementation, KPI delivery, policy development and service optimisation. Experienced Operations Manager and Regional Manager with strong leadership, communication and people-development skills. Expertise in marketing, private business growth, contract management and standardisation of systems and processes. Committed to delivering high-quality care and positive team cultures.